Data Deletion Instructions

Your privacy is important to us. This page explains how to delete your data from PrefNest.

What Data We Store

When you use PrefNest, we store:

  • Your account information (username, email, encrypted password)
  • Your persona data (names, birthdays, notes, and other details you add)
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  • Your profile information (if you signed in with Google, Facebook, Apple, or GitHub)
  • Authentication data (OAuth tokens and provider information)
  • Session data (login timestamps and activity logs)

How to Delete Your Data

Method 1: Delete Your Account (Recommended)

This permanently deletes all your data from our systems:

  1. Log in to your account
  2. Go to My Account or Settings
  3. Scroll to the bottom of the page
  4. Click "Delete Account"
  5. Confirm the deletion when prompted

⚠️ Warning: This action is permanent and cannot be undone. All your personas and data will be deleted immediately.

Method 2: Request Data Deletion via Email

If you cannot access your account, send an email to:

Email: privacy@ganootech.com
Subject: Data Deletion Request

Include in your email:

  • The email address associated with your account
  • Your username (if you remember it)
  • Confirmation that you want all your data deleted

We will process your request within 30 days and send you a confirmation email when complete.

Method 3: Revoke Facebook/Google/Apple/GitHub Access

If you signed in with a third-party service, you can also revoke access:

Facebook:

  1. Go to Facebook Settings → Apps and Websites
  2. Find "PrefNest" in the list
  3. Click "Remove" to revoke access
  4. Then use Method 1 or 2 above to delete your data from our systems

Google:

  1. Go to Google Account Permissions
  2. Find "PrefNest" and click "Remove Access"
  3. Then use Method 1 or 2 above to delete your data from our systems

Apple:

  1. Go to Settings → Apple ID → Password & Security → Apps Using Apple ID
  2. Select "PrefNest" and tap "Stop Using Apple ID"
  3. Then use Method 1 or 2 above to delete your data from our systems

GitHub:

  1. Go to GitHub Settings → Applications → Authorized OAuth Apps
  2. Find "PrefNest" and click "Revoke"
  3. Then use Method 1 or 2 above to delete your data from our systems

⚠️ Important: Revoking access from Facebook/Google/Apple/GitHub only disconnects the third-party service. Your data still exists in our system until you delete your account using Method 1 or 2.

What Happens When You Delete Your Data

When you delete your account:

  • Immediate Deletion: Your account and all persona data are deleted from our database immediately
  • OAuth Disconnection: All connections to third-party login services are removed
  • Session Termination: You are logged out from all devices
  • Backup Removal: Your data is removed from backups within 30 days
  • No Recovery: Deleted data cannot be recovered

Data We Cannot Delete

We may retain certain anonymized data for legal compliance and security purposes:

  • Anonymized security logs (no personally identifiable information)
  • Legal records required by law (de-identified where possible)

Questions or Issues?

If you have trouble deleting your data or have questions about the process, please contact us:

Email: privacy@ganootech.com
Response Time: We typically respond within 24-48 hours

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