Frequently Asked Questions

Only public-facing pages — such as this FAQ, the Privacy Policy, Terms of Service, and the login/register pages — are intended to be indexed. Authenticated pages (dashboard, personas, search results) require a login and are not accessible to search engine crawlers.

• Unique <title> tags on every page describing the page content.
• Meta description tags on public pages.
• Canonical URLs (<link rel="canonical">) to avoid duplicate-content penalties.
• Semantic HTML — correct use of h1/h2/h3 heading hierarchy, <main>, <nav>, <footer>.
• HTTPS — a confirmed ranking signal for Google.
• Mobile-responsive design (viewport meta tag, responsive CSS).
• Descriptive alt text on images.

Not directly — favicons are not a ranking factor. However, a recognisable favicon improves click-through rate from browser bookmarks and search results (Google shows them in mobile SERPs), which indirectly benefits SEO over time.

PrefNest provides favicons at multiple sizes (16×16, 32×32, 180×180 Apple touch icon, and Android Chrome icons).

A sitemap.xml listing all public pages is planned. Submitting it to Google Search Console helps the crawler discover pages faster and understand the site structure.

In the meantime, all public pages are interlinked through the footer navigation, which Google's crawler will follow.

Google uses Core Web Vitals (Largest Contentful Paint, Cumulative Layout Shift, Interaction to Next Paint) as ranking signals. Key things PrefNest does to stay fast:

• CSS is served from a single stylesheet (fewer HTTP requests).
• Images should be served in modern formats (WebP/AVIF) and correctly sized — upload optimised images to persona profiles.
• Server-side rendering (PHP) means there is no client-side JavaScript framework adding parse time.
• Retailer API calls (UCP) run in parallel so search results pages load faster.

Not yet. Adding JSON-LD structured data (e.g. FAQPage schema on this page) would allow Google to display rich results — expandable Q&A directly in search results — improving click-through rate significantly. This is on the roadmap.

Social platforms use Open Graph (og:) and Twitter Card meta tags to generate link previews. PrefNest public pages include:

• og:title and og:description — the headline and summary shown in the preview.
• og:image — a preview image (the app logo).
• og:url — the canonical URL.

Persona and search pages are private and do not generate public previews.

Why we ask for your details. Shopping for the people you love means remembering everyone's sizes, colors and tastes. PrefNest keeps them in one place, so you get the right size and the right gift without guessing and without asking again.

What we keep, and what we never do. We keep what you add: names, sizes, colors, style, loves, birthdays, trips, and photos only if you upload them. We never sell your data, show ads or use tracking cookies. Color and style analysis from a photo is opt-in, for adults only, and we keep just the written results.

How it is used, and who sees it. Only you see your profiles. Someone else sees one only if you invite them and tick what to share. AI assistants and stores you connect see only what you approve, and can't change anything; stores get a size suggestion, not your profile. To suggest sizes and gifts, what you search for and the sizes and colors of the person you're shopping for go to Anthropic's Claude AI. Sensitive details are encrypted, and you can delete a person or your whole account at any time.

See the full Privacy Policy for details.

• Account: username, email address, hashed password.
• Personas: name, birthday, gender, clothing/shoe sizes, colour preferences, brand preferences, and any photos you upload.
• Security logs: failed login attempts (IP address + timestamp) — automatically pruned after the lockout window.
• OTP codes: hashed, single-use, expire in 10 minutes.

See the full Privacy Policy for details.

Images are stored on the server in a directory that is not publicly browsable. They are served only to your authenticated session. Uploaded filenames are randomised (UUIDs) to prevent guessing.

Deleting a persona image removes both the database record and the file from the server immediately.

Search queries typed into the search bar are used in real-time to call retailer APIs and are not stored in the database. The AI intent classification (powered by Claude) processes your query but does not log it.

Open the persona, go to Sharing and choose Share with someone. Pick what they can see (Family, Friends or Gift exchange, or tick your own), then send the invite link by text or WhatsApp. It works once and expires after 7 days. When they accept, the profile appears on their dashboard, and they always see your latest version, so a gift they choose fits what you like now.

Only what you ticked. Photos, birth year, height, weight and your notes are never shared, and they can't change anything. They can keep their own private notes, like "loved the scarf last year".

Yes. On the persona's Sharing section, choose Stop sharing next to their name. It takes effect immediately and they aren't notified. You can also change what each person sees at any time.

Found something in a shop that isn't for you, but might be perfect for someone? Open Who's it for?, snap the item (and its size tag, for size advice) or paste a product link. We show which of your people it suits, why, in which size, and whose birthday is coming up. Photos are checked once and never saved.

Yes. Open the persona you keep for them and choose Ask them to fill it in, then send the link to them, or to their parent for a child. They sign in (or join free), check the details, and share them back. Their profile then replaces yours, so when they update it ("no more Lego"), you see it.

When you accept, we ask whether to use their shared profile instead of yours (we pick it for you when the names match). If you say yes, your copy is hidden, your trips and important dates for them move to the shared profile, and your "Tell me about" note goes into your private notes. If they ever stop sharing, your copy comes back. You can also keep both and replace yours later from the shared profile's page.

Yes, if they shared their sizes with you. At stores with the Fit me with PrefNest button, pick them under "Who are you shopping for?". The store only gets the suggested size, never their profile or name. It stops working if they stop sharing their sizes with you.

Short lists on every persona, like "Loves: soccer, sketching" and "No thanks: Lego". Gift searches lean toward what they love and skip what they don't want, so a 12-year-old who has outgrown Lego isn't sent Lego.

Visit the Data Deletion Instructions page. You can request full deletion of your account and all associated personas, images, and logs. Deletion is processed within 30 days.

Data export is on the roadmap. In the meantime, contact privacy@ganootech.com to request a copy of your data.